Shipping policy
Thank you for choosing Audio Periscope and purchasing our remote microphone height management device. This Shipping Policy outlines important information about shipping, delivery times, and related procedures. By making a purchase on our website, you agree to the terms and conditions stated below.
Shipping Methods and Delivery Times:
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Shipping Destinations: We offer shipping services within the United States and worldwide. Please note that shipping options and delivery times may vary depending on the destination.
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Processing Time: After receiving your order, we will process it as quickly as possible. Our standard processing time is 3 days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be extended, and we appreciate your understanding.
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Shipping Methods: We work with reputable shipping carriers to ensure the safe and timely delivery of your order. The available shipping methods and carriers will be displayed during the checkout process, and you can choose the one that best suits your needs.
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Delivery Times: The estimated delivery times depend on the shipping method selected and the destination. While we make every effort to meet the provided delivery estimates, please be aware that actual delivery times may vary due to unforeseen circumstances or customs delays for international orders.
Shipping Costs:
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Shipping Services: We are pleased to offer free shipping for all orders within the United States except worldwide. There are no additional shipping charges applied to your purchase within the United States.
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Taxes and Duties: For international orders, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping fees.
Order Tracking:
- Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your package's delivery status. You can use this information to monitor your shipment's progress until it reaches its destination.
Shipping Restrictions:
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P.O. Boxes and APO/FPO Addresses: We regret that we cannot ship to P.O. boxes or military APO/FPO addresses. Please provide a valid physical address for the delivery of your order.
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Restricted Countries: While we strive to provide worldwide shipping, there may be certain countries or regions where shipping is not available due to legal restrictions or limitations imposed by our shipping carriers. If your country is not listed as an available shipping destination during checkout, we apologize for any inconvenience this may cause.
Lost or Damaged Shipments:
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Lost Shipments: In the rare event that your package is lost in transit, please contact our customer support team at Audio Periscope info@audioperiscope.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
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Damaged Shipments: If your package arrives damaged, please take photos of the damaged items and packaging and contact our customer support team immediately. We will initiate a claim with the shipping carrier and arrange for a replacement or refund as necessary.
Changes to the Shipping Policy:
We reserve the right to modify or update this Shipping Policy at any time without prior notice. The most current version of the policy will be posted on our website, and your continued use of our website or services after such changes constitutes your acceptance of the updated policy.
Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at info@audioperiscope.com.
Last Updated: 07.27.2023
Audio Periscope info@audioperiscope.com